Author Topic: Are these sub-standard for new rims,or is it just me?  (Read 346 times)

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Offline ColinF

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Are these sub-standard for new rims,or is it just me?
« on: August 02, 2020, 04:29:04 pm »
If you'd just bought a new pair of rims would you expect a better finish than this?
These are for a 1947 C11 which i'd like to consider as restored when it's finished. I'm unlikely to keep the bike as i need to fund other projects.There's no way i could tell someone it's been restored with these on it.
I'm still waiting to hear from the supplier after we disagreed on whether or not these are faulty after i'd returned them!
I don't want to get into who supplied them yet because i was very surprised by the treatment i received.
I will contact them on Monday to see what the score is but for now i just want honest opinions about the finish. I used to work on the quality control side of things for a large company supplying aerospace/defence contractors but i don't think i'm being unnecessarily picky. All i expected was a consistent/ uniform finish.
What do you think?

Online Tman

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #1 on: August 02, 2020, 04:34:13 pm »
Surely if you're not happy with them then return them for replacement/refund, and any business worth it's salt would take them back.
Did you pay by credit card?

Online craigc11g

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #2 on: August 02, 2020, 05:26:17 pm »
how much where they ? are these the cheap ones from fecked or central wheels

Online ROB KEMP

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #3 on: August 02, 2020, 06:28:22 pm »
As craig said i know it shouldnt be an excuse for poor quality but the price dictates the quality . I bought mine from central wheels although the cheaper option still good finish .But if your trying to build it and sell it to get your money back you cannot really afford to use stainless rims and spokes .

Offline ColinF

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #4 on: August 02, 2020, 07:11:18 pm »
Just for the record the supplier did offer a full refund.The issue is that initially i returned them after being told they would refund my postage and replacements would be sent. About a week later i was contacted by phone to be told they were not " faulty" so i wouldn't get my refund for postage......" they're all like that".
Budget or not, surely you could at least expect a uniform finish even if they skimped on the Nickel or the Chrome was thinner than top quality ones? The customer service got a lot worse but i wont go into that until i talk to the boss who hasn't returned my email yet.
So for now the question remains would you be happy with these, because apparently no-one else has complained!

Offline ianinglis

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #5 on: August 02, 2020, 07:21:41 pm »
simple - if YOU are not happy then thats it - send them back



ian
BSA C10L 1956 - JFO 588
BSA C10L 1954 - MVE 107
RM6 RALEIGH RUNABOUT
ENFIELD DIESEL KUBOTA OC 95
BSA M21 RIGID RKN 816
CBF 1000
BSA ARIEL 3

Offline ColinF

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #6 on: August 02, 2020, 07:32:52 pm »
They have got them back.That's when they decided they weren't faulty and so they wouldn't be refunding my return postage. I'll explain the whole sorry saga later but is there anyone out there who'd be happy with them?

Online Pete

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #7 on: August 02, 2020, 07:37:38 pm »
If you do reject them, be prepared to pay more for better ones, and careful who you buy them from. Chances are, most none wheel building firms and jumblers selling rims,will be buying from the same source. Probably Wassell. If you want quality, buy from a wheel specialist, and ask for their best quality rims.
Pete

Offline ColinF

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #8 on: August 02, 2020, 07:53:22 pm »
I have to admit to not having "done" many British bikes.Is it getting hard to source quality parts for them now? I restored a '37 MSS  Velo for a friend and the gasket for the timing cover was missing the small hole for an oil gallery which would have had disastrous consequences if it had gone un-noticed and that part was made for the owners club!
As i said.... all will be explained but what i need is just a straw poll on the finish of these rims.
So.....acceptable finish or not?
I will use the feedback when i call them tomorrow.

Online MilitaryRon

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #9 on: August 02, 2020, 08:01:31 pm »
I bought my beautifully chromed rims and stainless spokes 5-6 years ago from Devon rims which have now covered about 6000 miles in all weathers. There are other good firms like Brickwood or our own forum member Chris Willis (Willis Wheels)  Ron

Online Owen

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #10 on: August 02, 2020, 08:15:55 pm »
I think I would reject them. The finish is not uniform and they are scratched.  If they are all like that then they ate cheap poor quality.
1940 C12 (350cc)
1945 C10 & C11
1953 C10 & C11

Offline Vreagh

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #11 on: August 02, 2020, 08:28:29 pm »
Looks like they weren't polished before plating which would indicate budget rims. My thoughts are, I'd be happy if I bought cheap and cheerful but not if I'd payed out for quality.

Offline ColinF

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #12 on: August 02, 2020, 08:56:51 pm »
That's what I want to hear, can anyone who's commented please "vote" acceptable or not.

Offline chaterlea25

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #13 on: August 02, 2020, 09:02:24 pm »
Hi Colin
Not acceptable

John

Online cornish pixie

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Re: Are these sub-standard for new rims,or is it just me?
« Reply #14 on: August 02, 2020, 09:16:59 pm »
 Evening all 
                                                                                                                                                                                                                   I agree not acceptable ,too scratched


Regards Martin
here in sunny cornwall